Solutions

Highlights of IT Support Services

ü  We have experts with exceptional experience in the IT industry to solve the business critical problems of the clients.

ü  Multi-lingual support professionals present Hyderabad, Andhra Pradesh

ü  Single point-of contact

ü  Flexible IT support that is site appropriate - Full-time or Part-time

ü  Rapid response rate, high accessibility & minimal business disruption

ü  Research and development in the latest technology is the strength of  i-Net Secure




IT Service Support Levels

  • 1st, 2nd & 3rd Line Helpdesk support
  • PC Hardware & Software Maintenance
  • Senior Desktop & Operating System
  • Back Office Server Administration
  • Data Center & Network Management
  • Desktop & Server Management
  • ITIL Project Management/Project Roll-outs
  • Web-based Customer Support
  • ERP Implementation
  • AMC,  Discovery & Knowledge
  • LAN/WAN & Server Support
  • Business Continuity Programmers

 

Technology Expertise/Skills

·         Microsoft (MCITP, MCTS), Linux, CISCO 

(CCNA/CCNP), ITIL & HP

 

·      Enterprise IT Infrastructure Support Applications, Hardware, Network, Servers